Eleven years ago, our three-year-old Eureka vacuum quit, and like most vacuums, it was not designed to be repaired. I decided to invest in an Oreck XL upright. The one in all the magazine ads, with the handheld attachment vac that can suck up a bowling ball. That one. I bought a refurbished floor model with a full warranty.
It was perfect. We recommended it to everyone we knew. So lightweight, I carry it up and downstairs with one hand. It's great on both thick carpets and hard floors. The only problems I ever encountered were to pull a string or ribbon off the beater bar, and to replace the belt every couple of years. Which cost a couple bucks at the Oreck store, and once the clerk gave me a bag of belts for free.
Last year my mother bought an Oreck XL, and my Dad questioned the higher price.
Mom said, "In the ten years that Kristi's had her Oreck, we've gone through three vacuums."
"I'm sold," replied Dad.
Last week, the power cord frayed, and it quit. From my kids' rough handling, the cord had split, and it just got yanked too far. My husband easily removed the entire cord from the handle and saw it would be easy to insert a new one.
The biggest problem was that all the Oreck stores have closed. There are some parts you can order online, but not a cord. Fortunately, he found a local repair shop that had the part.
Burdick's Sewing and Vacuum in Chula Vista was very helpful, and though they don't usually sell that part but do the repair themselves, they agreed to sell it to my husband, with a military discount. They even attached the proper plug-thing with wires (not the technical term) to the end for us.
So for under thirty bucks, our eleven -year-old vacuum is good as new. I still love it, I like having a HEPA bag to remove and throw away with no mess. It's the lightest full-power vacuum. The thing is, the sleek new Oreck models in the store were quite attractive . . . maybe one day when one of our kids gets their own place, we can pass down our old Oreck and then we'll get to buy a pretty new one!